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  • Hi, Yes, the kit does include a cartridge as a free gift. Please contact our customer support line for any assistance. Thank you :)

  • I had an issue with my device which I had actually caused the ladies in customer service are so nice and professional and know exactly what they are doing they totally took care of everything. Great customer service thank you again.

  • I purchased a RUVA Kit back in March,2020, It has been the best vaporizer I have ever used to date and is easy to use and reliable. I just had an issue with one of the magnets in the mouthpiece and contacted customer service. The lady I spoke with was very helpful and offer4d to send out a replacement mouthpiece free of charge which I thought went over and above what I expected. I highly recommend Atmos and this RUVA.

  • Just received my order...a replacement heating chamber and the big surprise contents of the $20 surprise box. Folks the quality and amount of contents were far exceeding what I expected!!! Thank you

  • I can't believe this back around Christmas I took my wife to the cemetery to put flowers out. We made 6 or 7 stops. So when I went looking for my vape it was gone fell out the pocket of my door. I was heart broken! Middle of March back at the cemetery walking back to my car, I see this red thing in the mud. Driven over,rained on,snowed on. I couldn't believe it! Of course there's no way it would work. It still had a charge and it worked. Ha your product rocks

  • Very good website set up, ordered my products today and came with 4 free gifts. Can’t beat that!! Super excited to recieve my products.

  • I have used Atmos RX many times and am always satisfied with both the products and the customer service. They are my go to for all my needs.

  • All products are top quality. The discounts and offers are incredible. I like Atmos

  • Hello Christoper,  We are sorry to hear about your bad experience with your Kiln. The Kiln is one of our best products for wax. The coil is coated with ceramic it is designed to eliminate any bad flavor/metal reaction. The housing is baked ceramic which is the highest quality standard.  We have sold thousands of these through the years and this is the first time we have heard of the issue with the taste. The kiln is all about the pure flavor, It is not a cheap product on our end.  The fact that the coil got burnt does happen over time. Unfortunately, we have no control over this. That is the nature of the coil and is due to the amount of usage. In general these types of coils can last for months. The average is about 3 months on a normal use, but again it depends on the usage and battery that you are using. We have no control on what batteries customers choose to use and some batteries are not the perfect match. If not set up with the right wattage the coil can burn quickly, even on day one. Another reason for coils to fall apart is the cleaning process. The coil can be fragile and when applying to much pressure with the packing tool the coil can break.Also, the product you use to clean the coil with can be damaging, causing it to break. We designed the Kiln RA which was made for the coils to be changed when burnt. You might want to look into this, this would be something for our heavy users which may be a better fit for your needs. 

  • I never really explored the oil vape options before, and i saw atmosrx on instagram and entered a contest and won! the package i received was amazing i never knew there were so many options i will definitely be buying from them in the future. Amazing people to deal with!