Testimonials

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  • I have used Atmos RX many times and am always satisfied with both the products and the customer service. They are my go to for all my needs.

  • All products are top quality. The discounts and offers are incredible. I like Atmos

  • I never really explored the oil vape options before, and i saw atmosrx on instagram and entered a contest and won! the package i received was amazing i never knew there were so many options i will definitely be buying from them in the future. Amazing people to deal with!

  • Excellent customer service! I had purchased a couple of products and the batteries wouldn't charge. After writing a review, I was informed that I would receive replacements. I received them today and several other gifts courtesy of Atmos. Thank you and I will definitely continue shopping with Atmos!

  • I bought a Tyga X shine kiln and a junior pen. The pen’s battery was a dud. The Atmos team came through big and sent me one out to replace it. They didn’t have to do that but they did. (It was a clearance item and I was willing to buy another battery.) The only reason I know about this brand is because I was handed down a pen and it finally died. I believe it was very old, and I could barely read the logo on it. ( I can send pics for anyone.) I tracked down the Atmos logo down and was glad I did. To get that kind of customer service on a first order was amazing. I tell everyone to get Atmos now. I know nothing about Tyga’s music, but he put his name on a great product. This is my first wax pen outside of the Junior style and I LOVE it! Nobody beats Atmos on price, portability, and customer service. Going to try a dry herb next and can’t wait to review for everyone!

  • Buyer beware. Atmos censors their testimonials page removing or failing to post any negative experiences. Isn't it odd that EVERY SINGLE POST is positive. Either Atmos is deity perfect, or some shady stuff is going on.

  • I have purchased over $300 worth of products from Atmosrx.com in the last 6 months. One of the items was an 1100 mAh "The Swiss" battery that was $60 plus shipping. Within 4 weeks of use(purchased 08/05/19, arrived 08/12/19, problem occurred on 09/10/19) the button to turn it on/use it broke and fell inside the metal casing. I had registered my products per atmosrx.com website policy. I called to initiate a warranty/repair and was told that free replacement/repair period only covers first 30 days (7 of which gets eaten up in shipping time) of the 5 year period. The customer service representative told me that to get the situation resolved I would have to pay $30 plus tax (half the cost of the LESS THAN 2 MOS. OLD battery) to receive my "warranty" service. So, my options became: A) Eat the $60+ I spent on the battery plus the $40 in accessories (Greedy M2 chamber, heat sink, tool, etc.) for it to work. B) Hand over $30 (more than the battery cost them I'm sure chocking up a SALE vs. a warranty claim. or C) Buy the exact same item again at full price, immediately register it and then file a claim using that purchase order #. Great way to do business guys. Your warranty program is just a thinly veiled marketing campaign to sell more goods. Your products look nice, but if you're going to take advantage of your customers then you will not be getting ANY MORE money out of me. In short, cross your fingers that you DO NOT have to use the "FIVE YEAR WARRANTY" they tout, because you are in for a disappointing experience. Rebel F. Spokane, WA

  • i bought an astra 2 and its made really well i like the look buy was at first disappointed in it it didnt heat or burn well at all for me so i set out to figure how to use this thing called the company got a few hints but figured out the problem the grind flower was shrinking up then leaving the floor of the bowel ...so i found a construction pencil fit the bowel perfectly with a little sanding up so now i pack that thing good and full.... now it works good at 430 temp....

  • Excellent wax vaping products....Great to deal with

  • I bought the atmos complete 3 in 1, and cbd vape cartridge, had a bit of a hiccup, but it was straightened out. I will be back when I need more stuff, I will also recommend to people I know.

Support

Contact customer support at (855) 633-3244
Due to COVID-19 coronavirus, our phones will be unavailable. Agents will be available via email info@atmosrx.com. We thank you for your support.

Warranty

We are now implementing a 5 year limited warranty program. Please retain your receipt after purchasing your vaporizer. To be a part of the program, you must register your AtmosRX® Vaporizer online.