Innovation and R&D
As pioneers of the portable vaporizer industry, we at Atmos are very proud of the work and effort that goes into designing each new device. Our products undergo some of the most intense research and quality control processes on the market, and by utilizing an in-house engineering team, we streamline the process making it quicker and more effective than ever before. We have been recognized by countless different magazines, reviews, and other major voices in the industry for our consistent work as trail blazers and innovators of the vaporizer market. And we look forward to facilitating further growth and advancement in the industry as we continue to push the boundaries of portable vaporizer technology to create products that we can be proud of and our customers can enjoy.
Atmos backs all of our rechargeable products with a five-year limited warranty. Our five year warranty is only valid if the products are bought directly through Atmos or one of our authorized retailers. If purchased from one of our authorized retailers or other retail establishment, please keep your receipt as proof of purchase, as it will be required for our Warranty Registration. Items will not be replaced with different models or parts. All items being replaced are subject to a replacement fee that covers the shipping and processing costs. Due to the hygienic nature, all disposable products are final sale and are not covered by our warranty. Final sale items include: Attachments, Cartridges, Atomizers, E-Hookahs, Disposable Cigarettes, E-liquids, Mouthpieces and Herbal Formulas.
The Atmos warranty program is only valid for customers within the United States. If you purchased your Atmos product through an authorized dealer outside of the United States, we highly recommend speaking to the retailer you purchased from for assistance.
With our warranty comes our service. When you buy our product, you’re putting our impeccable customer service team into your arsenal. You can call us with any questions, issues, or concerns you may have and we’ll do our best to handle each and every case. We have one of the best customer service teams in the business, and we’re giving them to you to use as well!
If you have any questions or concerns about placing an order give us a call at 786-888-8100