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  • I bought a Thermo W and had a minor issue with the atomizer. I called the Atmos Nation customer service number and Brandy was able to help me out with a short phone call. I've never seen customer service that was so sincere and effective. Thanks much Brandy and Atmos Nation!

  • Never experienced such amazing costomer service. Bethany T. is the shiz. Never a dull email, never any issues with recieving my orders, and if there is a problem this rock star of a costomer service agent has it covered! Thanks Bethany!!!

  • I called today to ask a question about my charger for the Atmos Thrermo. I was helped by Dulaini who not only explained how to solve the issue I was having, but went further to explain purchasing options for accessories, and also valuable warranty information. I hope that Dulaini is a representation of Atmos RX as a company, because I was more than satisfied with the service I received! Thank you very much!

  • I purchased a Nuke from my Local retailer. Had a small issue with it and called Atmos for advice. They were more than helpful and walked me through the return process. Send it back and had a call from Bethany 4 days later confirming they got my package and that it was under warranty. I was so happy with their service that I purchased a Thermo W on the phone. Bethany was more than helpful. With so many choices out there it was hard to pick. But with Service like this its Atmos for me.

  • As a frequent user of online ordering, I can say with assurance that the outstanding customer service that I was provided, was hard to come by. I now own three mobile vaporizers that were all purchased from ATMOS and I have been more than satisfied. The online chat is cake to use, customer service is quick, and you can talk to a real person, instead of a tiring recorded system. If I were you, I would order my vaporizer, and it's accessories from this company. You might get to talk to Brandy, who is very nice, and SUPER HELPFUL, and can easily pass you to her supervisor if you have any questions or concerns. I enjoyed my ordering process. Thanx ATMOS

  • I wanted to take the time to say how HELPFUL Brandy at customer service has been. With the directions being very vague, she was able to answer all my questions and was a pleasure to work with!! These products rock hoooard!

  • Let me take the time to say that I own an Optimus 510 and in my opinion its far superior in looks, craftsmanship, ease of use, and size to all of the other vaporpens that I have seen and used. Which BTW has become quite an extensive list now. After browsing the AtmosRx site for a while I decided to to add the a-pen and bullet adapters. I first talked to Brandy in the online chat support, she was VERY helpful in answering all questions I had. I then called Customer Service after being directed there by Brandy and spoke with Dulaini. Once again, very nice, and knowledgable on any questions I had presented her with. Dulaini took my order over the phone and in my opinion went above and beyond what I thought she should do. I was now simultaniously speaking to Faye in Online Chat once again, to my surprise, she ALSO was extremely nice and very helpful in answering any questions I had for her and Dulaini in Customer Service. At this point, I'm thinking to myself, NO WAY one company could employ such knowledgable staff that were plesant to speak with at the same time! I was wrong, not only were Brandy, Faye and of course Dulaini all a complete pleasure to speak with, but they were knowledgable in what they spoke of and other reason that Atmos has now found a new lifetime customer. In summary, my opinion is that Atmos has superior products as well as superior employees, both in Customer Service AND Online Help! I will continue to use there products in the future and would recommend them to any and all of my friends interested in vapor. Thanks again Dulaini, Brandy, and Faye (you owe me a coke) :)

  • Thanks for your customer service I appreciate everything you and your company has done you have make it Pleasant experience instead of a nightmare a lot these kind of companies don't have it together yet and if you are a patient that is very frustrating thank you for your kindness and understanding god bless linda


  • AWESOME Product and Customer Service Absolutely LOVE my new A-Pen. It was some bumps in the road at first as with any sophisticated electronic device. I major in Electronic Engineering so I know firsthand no device is perfect. But I have to say with the awesome customer service and dedication to satisfaction. I'm still satisfied to have owned such a device even with the problems in the beginning. Thanks


Contact customer support at (855) 633-3244 or click here to chat live with one of our online representatives.


We are now implementing a 5 year limited warranty program. Please retain your receipt after purchasing your vaporizer. To be a part of the program, you must register your AtmosRX® Vaporizer online.