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I had problems with a products I had but was handled pretty quickly, I had to wait five days but that was expected for shipping. I talked to a customer service rep named delani she was very helpful and knowledgeable about the products got me thru it fast pretty happy.
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After buying my Atmos junior from a local shop (Village) in Lil Five Points 3 days later it was completely inoperable. I Was so upset especially when the shop I purchased it from would not even exchange it but even worse didnt offer any tech advice (they R the worst!!) I called Atmos customer care and got Faye who did the most impressive customer care initiative. Once iSent my USB x charging piece by Fed Ex she 2 day AIR mailed my new pieces which was comforting, I was so upset b4 speaking to her. I received the USB x Charger x that still didnt work she got on 3 way w/ Atmos tech x they found the problem was the heating chamber x iGot that piece expedited to me so quickly between while I was working iForgot I was w/o my Vape which iLove by the way. My Junior works incredibly x iPlan on getting accessories x more Atmos products b/c of the quality x most importantly the customer care by Faye. U have gained a lifelong customer b/c of her...please do something special for her. Thanx again Atmos x thank you immensley for your dedication Faye. CSHOT Forever Fly LLC
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very bad bought 2 atmos pens both are giving me problems called atmos they charged me another 30 dollars to ship my batterys then they did not work ether i doubt this review will be posted but dont order the rx dry herb one
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I have only smoked concentrates with this, but it is AMAZING!! So amazing I purchased another one For my friend. I went through 3 of the glass globes in 2 weeks cuzz they are very thin glass. This is a lot more discrete and can handle an accidental drop. I will be buying more as gifts in the near future. THUMBS UP!!!!!
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Hello Faye, You made ordering a pleasure, customer service has not always been kind and helpful from other venders, you have a gift of kindness.
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Faye was an awesome help in distinguishing between the standard atmos and the junior. if you guy keep up the customer service and continue to top the Vapor reviews on High Times, you're going to continue kicking ass...
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ATMOS IS AMAZING YOU JUST GOT A CUSTOMER FOR LIFE = ) YOUR MY VAPOR SPOT FOR SURE. AND YOUR NAMED AFTER ONE OF THE GREATEST MC'S - ATMOSPHERE = ) STAY GREEN
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I had a problem with my vaporizer and Bethany T. was extremely helpful with resolving my issue. She is a consummate professional and a great asset to the Atmos company. I wish all customer service was as good as what I've experienced with Atmos and Bethany T. Thank you.
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One good reason to buy from Atmos is their customer service is incredible. I had a couple of issues with my two Apen 510s and they got everything fixed with zero hassle. I can't say that about any of the help desks I have contacted over the years, in fact I find that usually the experience is filled with frustration. Thank you Atmos very much!
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I has an issue with address verification. After asking in the chat box the agent Brandy responded almost instantly and helped me resolve the issue very quickly. Because if that fast service I would buy from this site again and I have recommended it to other friends.
