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Testimonials

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  • I had to take the time to write this because the customer care and support is unlike anything I have experienced. Absolutely fantastic service and when I had a problem they fixed it without hesitation. I did not have to ask, they just offered to make things right when other companies would not have even responded. This type of service will keep us coming back for all of our Atmos needs. Thank you for treating your customers with respect and kindness. I will be a loyal customer for as long as your around..Cheers, Douglas & Diane...

  • Online chat assistant Faye did a fantastic job helping me find the appropriate vaporizer for a friend of mine. I could not have finalized my decision without her assistance. I wish they had a survey following the chat sessions. Excellent assistance and patience too. Thanks Faye!

  • Seems there's alot of positive reviews for Bethany, and they're all 100% true! She is completely courteous and went above and beyond my expectations. A very pleasant experience and would do business directly with Atmosphere again.

  • I have done a lot of business with Atmos over the years but I prefer to deal with Bethany exclusively. She has proven time and again to be, by far, the best the customer service rep I have dealt with. She is attentive, thorough, and accommodating. I probably wouldn't be a repeat customer were it not for her.

  • Bethany was the friendliest and most helpful customer support person I've ever contacted,she was very knowledgeable and capable of very rapid responses to all my questions with high accuracy. Thank you Bethany!

  • Bethany is possibly my favorite and the most helpful customer support representative that I've come across at Atmos (or anywhere else for that matter). I had many questions about my Atmos Jump, and she was not only patient enough to read through my whole email of problems, but she kindly answered every single one of them to the very best of her abilities. There was one problem that we couldn't quite figured out, so she went and got a whole Atmos Jump Vaporizer and charged it, and she is going to let me know what happens when the battery runs out to make sure mine is working properly. She has spent 3-4 days now helping me with my problems and she has been nothing but completely professional and courteous. Thank you so much for your on going help Bethany. You are amazing. Sincerely, M.James

  • Faye in the customer support division was absolutely the most helpful person on the Atmos customer support line that I talked to about wall adapters to charge my battery. I had tried other customer support representative but they didn't help nearly as much as Faye. Faye even went out and grabbed a Atmos charger for me and read me the exact specifications. To me this is EXCELLENT customer support. Faye went above and beyond her duties and it helped me in selecting the right charger for my Atmos Jump. Thank you Faye. Sincerely, M.James

  • I received excellent phone service and FOLLOW-UP from Bethany. As a relatively new vaper, I really appreciated this. She walked me through my preferences/needs and sold me products from the Atmos 510 line: B16 Variable Voltage Battery - 1600mAh, 2 S12 Cartridges, and the Wired USB Charger. Perfect. I especially like the design on the cartridge that allows the user to control the amount of air that mixes in on the draw. The variable battery works well, stays charged for hours on end, and has a full, firm grip. And Bethany was able to give me a good deal as consolation for opening and using the wrong product, which I had initially purchased from Atmos's website. (They understandably couldn't take it back for a refund.) BTW, I am a big fan of Atmos USA Liquids and use them exclusively.

  • Bethany on jivochat was extremely helpful! Very professional and helped diagnose my issue. A++!

  • Bethany is wonderful!! she assisted me step by step with assembling the unit she recommended for my needs, she is friendly & professional you are very lucky to have her :)

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Support

Contact customer support at (855) 633-3244 or click here to chat live with one of our online representatives.

Warranty

We are now implementing a 5 year warranty program. Please retain your receipt after purchasing your vaporizer. To be a part of the program, you must register your AtmosRX® Vaporizer online.